Personalized discovery — updated 14 September 2026
Shukaroo uses items visible on your screen, items you open, search categories and the items returned by searches, favorites, offers and completed shopping actions to improve recommendations and measure which discoveries lead to purchases. We do not retain the raw search text in recommendation activity or use private conversations, private contact details, saved pickup addresses or payment credentials for personalization. Browsing activity can prepare relevant discoveries before a personalized homepage is displayed.
A random first-party browser cookie connects activity on this browser; its server-side identifier is protected by hashing. When you sign in, your account has a separate recommendation history. We do not automatically merge earlier guest browsing into an account. The cookie is retained for up to one year to remember your preference. Recommendation browsing history is retained for up to the period shown in Personalization controls, no longer than 90 days. Order and other records kept for account, transaction and legal purposes follow their separate retention requirements.
Your personalization controls and AI
Open Personalization at the bottom of any marketplace page to turn personalized recommendations off or clear recommendation history. Account settings also link to these controls. Turning it off stops new recommendation learning and use of your history for personalized ranking. Clearing removes recommendation history and recently viewed items on this browser, and old activity is not used to rebuild the cleared profile. Your favorites and orders remain available. Signed-in choices apply to your account; guest choices apply to this browser. These controls are available even when the homepage shows general collections.
OpenAI processes limited item information and shopping-interest summaries to help understand and rank items. We do not send account profile details, account identifiers, private messages, saved pickup locations or payment details in recommendation prompts. Item information supplied by sellers may include the text they choose to publish. We request that API responses are not stored for later retrieval; OpenAI may separately retain limited API content for abuse monitoring under its data controls. Recommendation processing is separate from marketing-message subscriptions.
Information we use
- Account, contact and verification information
- Listings, photographs, messages, offers, orders and support records
- Neighborhood selection and private pickup details
- Security and fraud-prevention records created by account, payment and moderation actions
Optional public seller details
When you save seller settings with email, phone or direct payment enabled, the selected contact and payment details appear publicly on your available listings. Your account email is prefilled privately in the listing form; it is not published until you save that choice. Saved choices apply to all your listings and future items. You can edit or switch them off in Selling Hub settings; disabled details remain saved privately for your convenience until you change or remove them.
Why we use it
We use information to operate accounts and transactions, show relevant local listings, protect users, prevent abuse, provide support, comply with legal duties and improve the service.
Who receives information
Information may be shared with the other transaction participant when required for the handoff, and with contracted hosting, authentication, communications, analytics, moderation and payment providers. Exact pickup details are limited to order participants after seller confirmation. We may disclose information where required by law or necessary to protect rights and safety.
Chats and shared photos
Messages and photos shared in a conversation are available to its buyer and seller. Authorized Shukaroo administrators may also review conversations and photos to provide support, investigate safety issues and understand how to improve the service. Administrative access is restricted and recorded. Chat photos are stored privately and are not published in item galleries. Message notifications sent to the other participant can include the message text and an attached photo. We use OpenAI to translate chat text between English and Hebrew into the reader’s site language, and save translations alongside the unchanged originals. Translations may contain mistakes; the original is always available. Avoid sharing sensitive documents or information you do not want the other participant to see.
Retention and security
Retention should be limited by data category, transaction, fraud, tax and legal needs. Shukaroo is designed not to store card details, bank credentials or provider identity documents. No system is completely secure; users should protect account access and report concerns promptly.
Your choices and rights
Depending on applicable law, you may ask to access, correct or delete information, object to certain uses or withdraw consent where consent applies. Contact Shukaroo support to make a privacy request.