Help centre

Everything you need for a simple local handoff

Clear answers about buying, selling, privacy, payment and pickup in Romema.

Buyer Protection

The compulsory fee, 24-hour deadline and strict claim rules.

Offers, payment, pickup and the handover code.

Simple habits that protect both sides.

The items that do not belong on Shukaroo.

Why the marketplace starts neighborhood-first.

These documents explain the marketplace rules and how information and disputes are handled.

Shukaroo customer service is available by email for questions about buying, selling, pickup or a dispute.