Before you go
- Confirm the item, price, time and access needs in chat
- Tell someone where you are going; bring another adult if preferred
- Do not send money or identity documents outside the approved checkout
At pickup
- Inspect condition, completeness and operation before revealing the code
- Do not enter a home if you are uncomfortable; agree a doorway or public handoff when practical
- Leave immediately and contact emergency services if anyone is at risk
Protect private information
Never put a phone number, full address, payment information or pickup code in a public listing. Report users who pressure you to move payment or conversation elsewhere.