Inspect before the code

Check identity, visible condition, size, included parts and basic operation where reasonable. If a material problem is visible, do not share the code; decline the handover and contact Shukaroo from the order.

24-hour Fast Problem Review

Use the order’s serious-problem form promptly for a materially different item, serious hidden defect, missing promised part, suspected counterfeit, or serious safety or ownership concern. Keep the item unused and provide the requested private evidence. The owner receives a privacy-safe notice and 48 hours to respond; private Buyer evidence is not shared with them.

The fast window does not limit legal rights

The 24-hour service is an expedited review, not a waiver or deadline for any cancellation, conformity, hidden-defect, safety or other mandatory right. Later concerns are handled through ordinary support and applicable Israeli law.

Supplier payment is separate

After valid physical handover and code validation, Shukaroo owes the Original Owner the Supply Price. Payment is not submitted during the 24-hour Fast Problem Review. Automated submission then waits for exact proof that the captured Buyer payment is settled and available in Shukaroo’s Financial Account, complete verified payout details and no unresolved timely serious-problem report, refund, dispute or binding restriction that makes submission unsafe. Shukaroo must resolve any blocker and submit the payment instruction no later than 12 days after valid pickup; the hard deadline is not extended. A Buyer complaint or refund does not by itself erase or reduce the debt; Shukaroo deals with the customer unless it separately establishes an independent Supplier breach.